Core Issues
Q1: Can I receive a sample for evaluation?
Absolutely! We are delighted to provide samples for your thorough evaluation. Whether complimentary or at a minimal fee, our devoted sales team is ready to offer detailed assistance.
Please be aware that shipping fees do apply. However, rest easy knowing these costs will be reimbursed with your subsequent order.
Q2: Do you offer OEM services for custom branding?
Absolutely! We excel in catering to OEM requests, flawlessly meeting your custom branding needs once the minimum order quantity is achieved.
Q3: Are your products certified?
Yes, indeed! We proudly possess an extensive suite of certifications such as FDA, CE, ISO, TUV, BSCI, and many more, certifying that our products meet the pinnacle of international standards.
Q4: Is there a quality inspection process before dispatching orders?
Absolutely! We conduct an exhaustive 100% Quality Check inspection before any shipment departs our premises, affirming our dedication to superior quality.
Q5: When can I expect my order to be delivered?
Samples are crafted within 5-7 days. For complete production, please anticipate around 30 days, guaranteeing top-notch execution and artistry.
Q6: Could you describe your after-sales service?
Upon receiving your product, if any issues come to light, please reach out to us immediately. Our pledge is to address any concerns swiftly, ensuring your utmost satisfaction.
For more inquiries, feel free to connect with us or leave a message. We are committed to responding within 24 hours, making sure your questions are handled promptly and professionally.
Our Outstanding Services
Our Distinctive Advantages
Unmatched Quality
Our products exemplify leading quality and exquisite craftsmanship. Generally, our materials are azo-free with low cadmium, and we offer alternative choices to align with your precise specifications:
We provide custom materials, fully compliant with REACH, SHVC, EN71, CPSIA, Prop65, and more, ensuring comprehensive safety and quality assurance.
Competitive Pricing
Our pricing strategy is equitable and mutually beneficial, augmented by our outstanding after-sales service, making us your preferred partner.
Product Range:
Fashion Apparel
Our customer service team is exceptionally well-versed with remarkable proficiency in English communication,
Customer Support:
Moreover, several representatives are fluent in French, Russian, Spanish, and other languages, ensuring assistance is available in multiple languages.
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Contact Person:
We pledge timely delivery, backed by a dynamic team of creative designers and meticulous quality control specialists. We also support LCL containers, tailored to suit your specific needs.
Quality Control Program/Inspection Details
1) Execute thorough checks on all incoming materials to ensure they perfectly align with customer expectations, guaranteeing absolute satisfaction.
4) Conduct a meticulous final inspection during the packaging phase of all goods. Provided no discrepancies are present,
our QC team will complete the final inspection report, authorizing the flawless release of the goods to you.
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